Privacy Policy

Last updated: 11 December 2025

1. Introduction

Puffin Sheds is a trading name of Kudos Fencing Ltd. We are committed to protecting your privacy and handling your personal information securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit puffinsheds.com, place an order, or contact us.


2. Who We Are

Kudos Fencing Ltd
Trading as: Puffin Sheds
Address: Unit A, Oaklands Industrial Estate, Braydon, SN5 0AN
Website: puffinsheds.com

We are the data controller for any information we collect.


3. Information We Collect

We may collect the following types of information:

3.1 Personal Information

  • Name

  • Address

  • Email address

  • Phone number

  • Delivery details

  • Payment information (processed securely by third‑party payment providers; we do not store full card details)

3.2 Technical Information

  • IP address

  • Browser type

  • Cookies and tracking data

  • Pages viewed and time spent on the website

3.3 Order Information

  • Products ordered

  • Delivery and installation details

  • Communications relating to your order


4. How We Use Your Information

We use your information to:

  • Process and manage your order

  • Arrange delivery and installation

  • Communicate with you about your purchase

  • Improve our website and customer experience

  • Manage customer service enquiries

  • Comply with legal obligations

We do not sell your data or share it with third parties for marketing.


5. Legal Basis for Processing

We process your information under the following legal bases:

  • Contract: To fulfil your order and provide services

  • Legitimate interests: To improve our business and website

  • Legal obligation: For tax, accounting, and compliance purposes


6. Sharing Your Information

We may share your information with:

  • Delivery partners

  • Installation teams (if applicable)

  • Payment processors

  • IT service providers (website hosting, analytics)

  • Legal or regulatory authorities if required

All third parties only receive the data necessary to perform their services.


7. Cookies & Tracking

puffinsheds.com uses cookies to:

  • Enable website functionality

  • Improve performance

  • Analyse website traffic

You can control cookie settings through your browser.


8. Data Storage & Security

We store your data securely and take appropriate measures to protect it from loss, misuse, or unauthorised access.

Data is stored only for as long as necessary:

  • Order and account information is kept for up to 7 years for accounting purposes

  • Website analytics data may be retained for shorter periods


9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (where legally possible)

  • Object to processing or request restrictions

  • Request data portability

To exercise your rights, contact us using the details above.


10. Links to Other Websites

Our website may contain links to third‑party sites. We are not responsible for their content or privacy practices.


11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.


If you have any questions about this Privacy Policy or how we handle your data, please contact us.